Business Information

This website is owned and operated by MARCASITA, LLC.

• Website: marcasita.com
• Business Address: 74 MULLER ROAD BURLINGTON, MA 01803
• Customer Support: [email protected]
• Service Area: United States

Customer support is provided via email, allowing our team to maintain written records and provide efficient assistance regarding orders, returns, refunds, shipping inquiries, and account-related requests.

Personal Information We Collect

We may collect information directly from customers, automatically through website usage, and from trusted third-party service providers involved in order fulfillment.

• Name and contact information
• Shipping and billing addresses
• Email address
• Order history and transaction details
• Device, browser, and website usage information
• Customer service communications

Information is collected only when necessary to provide our products and services.

How We Use Personal Information

• Process and fulfill orders
• Verify transactions and prevent fraud
• Provide customer support
• Improve website functionality and user experience
• Send order confirmations and shipping updates
• Respond to customer inquiries
• Comply with legal and regulatory requirements
• Maintain platform security and integrity

Cookies & Website Technologies

Our website uses cookies and similar technologies to improve functionality, remember user preferences, analyze website performance, and enhance customer experience.

Customers may manage cookie preferences through browser settings. Certain website features may not function correctly if cookies are disabled.

We may also utilize analytics and advertising technologies provided by trusted third-party partners, including services that help us understand website performance and improve marketing effectiveness.

Sharing of Information

We do not sell customer personal information.

Information may be shared only when necessary with:

• Payment processing providers
• Shipping and logistics partners
• Website hosting providers
• Fraud prevention and security services
• Professional advisors and legal authorities when required by law

All authorized service providers are expected to maintain appropriate safeguards for customer information.

Data Security

We maintain reasonable administrative, technical, and physical security measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Payment information is processed through secure payment providers and handled according to industry security standards. While no system can guarantee absolute security, we continuously work to protect customer information using commercially reasonable safeguards.

Customer Rights & Choices

Subject to applicable law, customers may request:

• Access to personal information
• Correction of inaccurate information
• Deletion of eligible personal information
• Information regarding how personal data is processed
• Communication preference updates

Requests may be submitted through our customer support email for review and processing.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, technology, or service offerings.

Any updates will be published on this page with a revised effective date. Continued use of our website after updates become effective constitutes acceptance of the revised Privacy Policy.